Last Updated: April 23, 2026

Thank you for shopping with Sequence22. Please read our refund policy carefully before making a purchase.

1. All Sales Final

Due to the nature of our products, all sales are final.

We do not accept returns, exchanges, or refunds once an order has been placed and processed.

2. Order Issues or Errors

If you receive an incorrect item or your order arrives damaged, please contact us within 48 hours of delivery at:

📧 info@sequence22.org

Please include:

• Your order number
• A description of the issue
• Clear photos of the product and packaging

We will review your request and determine an appropriate resolution.

3. Lost or Stolen Packages

Once an order has been shipped and marked as delivered by the carrier, Sequence22 is not responsible for lost or stolen packages.

If your package is marked as delivered but you have not received it, please contact the shipping carrier directly.

4. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned to us due to an incorrect address, additional shipping fees may apply to reship the order.

5. Order Cancellations

Orders may only be canceled if they have not yet been processed or shipped.

Once an order has been processed, it cannot be canceled or modified.

6. Exceptions

Any exceptions to this policy are made at the sole discretion of Sequence22

7. Contact Us

If you have any questions regarding your order, please contact us at:

📧 info@sequence22@org

By placing an order with Sequence22, you acknowledge that you have read and agree to this Refund Policy.